Return Refund Policy

Introduction

Welcome to Yashuka Machinery. By accessing and using our website Yashuka Machinery or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.

Eligibility for Returns

  • We accept returns under the following conditions:
  • The product is defective or damaged upon delivery.
  • The product is not as per the order specifications.
  • The return request is raised within 7 days of delivery.

Non-Returnable Items

  • The following items are not eligible for return:
  • Used or damaged products due to mishandling.
  • Customized or special-order products.
  • Products without original packaging and accessories.

Return Process

  • Contact Us: Email us at yashukatrading@gmail.com or call +91 9810402210 with your order details and issue.
  • Verification: Our support team will verify the claim and request images/videos if necessary.
  • Approval & Pickup: If approved, we will arrange a pickup or ask you to ship the product back.
  • Inspection: After receiving the product, we will inspect it and initiate a refund or replacement.

Refund Policy

  • Refunds will be processed within 7-10 business days after product inspection.
  • Refunds will be issued via the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

Replacement Policy

  • If you prefer, we can replace the defective product instead of issuing a refund.
  • Replacement orders depend on stock availability.

Cancellation Policy

  • Orders can be canceled before shipping.
  • Once shipped, the order cannot be canceled but may be eligible for return.

Contact Us for Support

For any return or refund queries, reach out to us:

Address: Street No-4, Plot No-2, Mundka Industrial Area, Delhi - 10041 India
Phone: +91 9810402210, 9810802310
Email: yashukatrading@gmail.com
Website: 

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